complaints

In the event of complaints, a consumer must first turn to the entrepreneur. If the webshop is affiliated with WebwinkelKeur and in the event of complaints that cannot be resolved through mutual consultation, the consumer must turn to WebwinkelKeur (www.webwinkelkeur.nl), which will mediate free of charge. Check whether this webshop has a current membership via https://www.webwinkelkeur.nl/leden/. Should a solution still not be reached, the consumer has the option to have their complaint handled by the independent disputes committee appointed by WebwinkelKeur. The committee's decision is binding, and both the entrepreneur and the consumer agree to this binding decision. Submitting a dispute to this committee involves costs that must be paid by the consumer to the relevant committee.

Model withdrawal form

(only fill in and return this form if you wish to withdraw from the agreement)

To

Superlineparts

Van Nelleweg 1

P.O. Box 10128

3004 AC Rotterdam

email: info@superlineparts.com

tel: 0642300332

— I/We (*) hereby inform you that I/we (*) withdraw from our agreement regarding the sale of the following goods/provision of the following service (*):

— Ordered on ____________________________________ :

— Order number :________________________________ :

— Received on _________________________________ :

— Name(s) of consumer:________________________ :

— Address of consumer _______________________________:

— IBAN Account number:

— Signature of consumer(s) (only when this form is submitted on paper)

— Date - - :

(*) Strike out what is not applicable..